Frequently Asked Questions

Support Email

service@atgelectronics.com

Support Phone

+1-951-245-6222

ATG e-Power has earned several certifications as a commitment to industry best standards.

How can we help?

Ordering

Shipping

Returns & Exchanges

Sustainability

FAQ

We might have already read your mind. Use the search to find what you are looking for.

ORDERING

  • What size should I buy?

    Your relevent FAQ answer.

  • Can I cancel my order?
    The platform will process according to the actual order situation.Your relevent FAQ answer.
  • What if I want to speak to someone?

    Your relevent FAQ answer.

  • How do you check your package

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SHIPPING

  • We use all major carriers, and local course partners. You'll be asked to select a delivery method during checkout.
  • What is the shipping policy?
  • What shipping providers do you use?
  • Eff! My package was lost, stolen, or damaged!

RETURNS & EXCHANGES

  • How do I return an item?

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  • What's the return policy?

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  • I am expecting a refund. How long does this take?

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SUSTAINABILITY

  • How do you choose what materials to use?

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  • Where are your products made?
  • What are you doing to be more sustainable?